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Michelle is a senior leader and specialist in delivering technology-enabled transformation in customer-facing businesses. Michelle joined NatWest in 2021 and is currently the CEO of Mettle - NatWest’s fully digital integrated finance platform designed for small business owners. She is a qualified economist with experience and expertise across retail, commercial, and investment banking customer businesses. Michelle has had a wide variety of roles in product, transformation, innovation, and strategy. This experience has included time at Credit Suisse, ABN AMRO, CMC Markets, and Lloyds Banking Group. As a positive disruptor and influential collaborator she has created solutions that grow value at the highest levels of the banking industry.
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