Kevin Chan is a customer-focused Data and Technology Leader. He brings data and digital technology together to drive customer and business value and he holds experience in financial services as well as in the retail industry. As a technologist, He has led many transformations from cloud migrations to the implementation of cutting-edge technologies. Most recently a multi-million-dollar Salesforce Marketing Cloud (SFMC) implementation including Customer Data Cloud, Adstudio, Marketing Cloud Personalization, and Loyalty Manager.
As a customer-focused executive, He has brought data and technology together to build real-time, personalized, intelligent experiences that have successfully increased customer engagement and satisfaction while reducing operational overhead. His leadership skills revolve around harnessing the transformative potential of analytics, digital product innovation, and technology.