Deborah Colangelo

Deborah Colangelo is a seasoned professional with a wealth of experience in the hospitality and entertainment industry. Currently serving as the Senior Director of the Guest Contact Center at Universal Orlando, Deborah plays a pivotal role in ensuring unparalleled customer experiences for visitors to the renowned theme park.

With a proven track record in customer service management, Deborah has honed her skills in creating and maintaining exceptional guest relations. Her leadership at Universal Orlando involves overseeing the operations of the Guest Contact Center, where she strives to uphold the high standards synonymous with the Universal brand.
Deborah's career trajectory showcases her dedication to fostering positive interactions between guests and the Universal Orlando brand. Her commitment to excellence and her ability to navigate the dynamic landscape of the entertainment industry make her a valuable asset to the organization.